Cookie Policy
This Policy describes the use of cookies and similar technologies on the website www.ressencewatches.com in compliance with the European legislation on the processing of personal data and electronic communications, whether you are simply visiting the site or making a purchase as a customer.
Contact
For any question about our Privacy Policy or about this Cookie Policy (which forms an integral part of the Privacy Policy), please contact us at:
RESSENCE BV - Meirbrug 1 - 2000 Antwerp (Belgium) - VAT: BE0828.795.120 (e-mail: hello@ressence.be - phone number: +32 3 446 00 60).
WHAT ARE COOKIES ?
Cookies are small text files stored on your device when you visit our website.
We use a number of different cookies, including functional, analytical / performance, advertising / marketing or social media cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how you use the website, for instance whether it is your first time visiting or if you are a frequent visitor.
You are not obliged to accept (all) our cookies. However, if you do not accept or if you delete our cookies, please note that you may not be able to take full advantage of certain features of our website and/or of the user experience. You will find further information on how to disable and/or delete cookies below.
WHICH COOKIES ARE USED ON OUR WEBSITE ?
Here is a list of the different types of cookies we use on our website (which is hosted by Shopify):
- Strictly necessary cookies - these cookies are necessary for the operation of the website and allow you to browse and use its features. They are mandatory.
- Functional cookies - these cookies improve and personalise the functionality of the website and remember your choices (such as your username, language or region). They provide you with an enhanced and more personalised experience.
- Analytical / performance cookies - these cookies collect information about your use of our website, such as which pages/features you visit most often. These cookies enable us to improve the operation of our website. All information collected is aggregated. If you do not accept these cookies, we will not be informed of your visit to our website.
- Advertising / marketing cookies - these cookies may be placed on our website by our advertising partners. They may be used by these companies to profile your interests and show you relevant advertisements on other websites. Third-party tracking pixels (for example Google Analytics) are also present on our website as part of our various advertising campaigns. They are used to enable more in-depth analysis of the performance of advertising campaigns.
- Social media cookies are third-party cookies (for example Facebook or Instagram) that allow your interaction with the social media platform.
The cookies on our website are installed by us or by third parties. Consequently, we may share this information with partners using third-party cookies. This information will be used by these partners in particular for the purposes of online advertising, measuring the effectiveness of an advertising campaign, analytical functionality, or for the integration of social networking platforms. Cookies may also be placed directly by third parties when you use our website in order to enable the third party to provide us with a service, which enables us to optimise the operation of our website.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
Cookies Necessary for the Functioning of the Store
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
HOW TO CONTROL COOKIES?
There are several ways to configure and manage cookies: you can disable cookies via your browser settings or by using our consent management tool available in our cookies banner.
For example, the following hyperlinks tell you how to disable the use of cookies on the major browsers and/or how to delete cookies:
- Chrome: https://support.google.com/chrome/answer/95647?sjid=9186978230777022755-EU
- Microsoft Edge: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox
- Safari: https://help.apple.com/safari/mac/8.0/en.lproj/sfri11471.html
Further information on cookies can be found at https://allaboutcookies.org and http://www.youronlinechoices.eu.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: hello@ressence.com.