Frequently Asked Questions

The suggested retail prices are indicated at the
bottom page of each collection (in the "choose your own" section) .
Please note that we communicate prices in CHF excluding taxes.

The name Ressence is a neologism assimilating the
French words "renaissance" and "essence". It stands for the
rebirth of what is essential to a watch; to display the Time.

It is best to contact us directly via to find a tailor-made solution in cooperation with our existing network.

Our recommended setting is 650 with alternating rotation direction.

You can bring your watch with the completed warranty card at every authorised Ressence retailer in the world. They are going to send your watch to the nearest authorised Ressence service center.

It is best to contact us directly via It would help us greatly if you could write a few lines describing what erratic behaviour you have noticed and send us some pictures/video. We look into it immediately and get back to you as soon as possible to advise you on the best procedure.